Why do chargebacks occur?
There are a few reasons why a buyer would request a chargeback:
- An unauthorised payment was made with the buyer's card
- The buyer didn't receive the item that was paid for
- There were errors in processing the transaction
- The item does not match its description
The maximum time a buyer has to file a chargeback with their credit card company is typically 120 days after the expected delivery of the agreed goods or services. Certain exceptions may apply.
