Some types of information that sellers can provide to PayPal to increase the chances of winning a chargeback include:
- Proof of postage or delivery, such as online tracking numbers
- Copies of the original item description or auction description, including any photos
- Proof that the buyer was already refunded
- Proof that the buyer was provided with a replacement product
- Correspondence with the buyer or feedback from the buyer
- Any agreements signed or accepted by the buyer at time of purchase
- Any returns policy that was communicated to the buyer








































